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10 | little g Governance, Culture and Trust for a Thriving Board
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In this episode of Build Better Boards, hosts Mitch Majeski, Dr. Keri Jacobs, and Richard Fagerlin dive into little g governance—the behaviors and culture that shape a board’s effectiveness. While big G sets the structure with bylaws and policies, little g determines how well a board actually functions.
• Big G vs. little g: Structure matters, but so does boardroom culture. Healthy boards balance trust, curiosity, and meaningful discussion.
• Creating a Strong Culture: Boards thrive when members feel safe to challenge ideas, ask questions, and engage fully.
• Practical First Steps: Define your ideal board culture, identify what’s holding you back, and commit to better boardroom behaviors.
Follow Build Better Boards on LinkedIn for updates. Find show notes and transcripts at buildbetterboards.com/podcast.
Meet Our Hosts
With unique backgrounds in organizational health and cooperative research, Richard Fagerlin of Peak Solutions and Dr. Keri Jacobs from the University of Missouri bring a wealth of expertise to Build Better Boards.
Their combined experience offers practical, actionable insights that empower co-op boards to navigate challenges, strengthen leadership, and truly thrive.
Richard Fagerlin,
Peak Solutions
