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03 | What Is Our Impact? Delivering Meaningful Results

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In this episode of Build Better Boards, hosts Richard Fagerlin and Dr. Keri Jacobs explore the third leg of the Board Health Model: Performance. They tackle the question, “Are we winning?” and examine how boards can measure and deliver meaningful results.

Key Takeaways:

  • Beyond the Numbers: Effective board assessments spark conversations that lead to real impact.
  • Strategic Targets: Focus on governance metrics that align with your board’s purpose, not just operational outcomes.
  • Preparation Matters: Ensure directors come to meetings ready to contribute to high-level discussions.
  • Alignment Over Agreement: Build stronger decisions through healthy debate and collective alignment.

Connect and Engage: Follow Build Better Boards on LinkedIn for updates and join the conversation. Find show notes and transcripts at buildbetterboards.com/podcast.

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Meet Our Hosts

With unique backgrounds in organizational health and cooperative research, Richard Fagerlin of Peak Solutions and Dr. Keri Jacobs from the University of Missouri bring a wealth of expertise to Build Better Boards.

Their combined experience offers practical, actionable insights that empower co-op boards to navigate challenges, strengthen leadership, and truly thrive.

Richard Fagerlin,
Peak Solutions

Keri Jacobs, PhD
University of Missouri