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02 | How Do We Work? Processes That Serve Your Board

Explore how effective processes drive governance, align with purpose, and improve board impact in the latest Build Better Boards podcast episode.

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In this episode of Build Better Boards, hosts Richard Fagerlin and Dr. Keri Jacobs dive into the second leg of the Board Health Model: Process. They explore the question, “How do we work?” and discuss how well-designed processes support effective governance.

Key Takeaways:
- Purpose Drives Process: Effective processes align with the board’s purpose, ensuring actions are meaningful and strategic.
- No One-Size-Fits-All: Tailor processes like committee structures and communication to fit your board’s unique needs.
- Avoiding Pitfalls: Steer clear of overly rigid agendas, getting stuck in the weeds, and neglecting director development.
- Regular Review: Use meeting wrap-ups to evaluate agenda structure, information quality, and process effectiveness.

Connect and Engage: Follow Build Better Boards on LinkedIn for updates and join the conversation. Find show notes and transcripts at buildbetterboards.com/podcast.

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Meet Our Hosts

With unique backgrounds in organizational health and cooperative research, Richard Fagerlin of Peak Solutions and Dr. Keri Jacobs from the University of Missouri bring a wealth of expertise to Build Better Boards.

Their combined experience offers practical, actionable insights that empower co-op boards to navigate challenges, strengthen leadership, and truly thrive.

Richard Fagerlin,
Peak Solutions

Keri Jacobs, PhD
University of Missouri